Striving for service excellence
The equipment is monitored by the root cloud platform. The platform provides customers with visual equipment monitoring, operation status monitoring, data analysis, remote troubleshooting, and regular maintenance functions through storage analysis of data collected by the device. This minimizes equipment downtime, extend equipment life and increase equipment efficiency.
Our service standard is based on the following strict principle of 20/2/1
The technician will respond within 20 mins
The technician will be on site within 2 hours based on the location.
The main problem will be sorted out within 1 day.
We provide an all-round 360-degree serviceA
We can repair equipment in all aspects of Mechanical, Electrical, Engine & Transmission repair, Panel beating & painting. B. We can arrange training, tire replacement, load testing, oil testing and equipment transportation according to customer needs. Solve all problems customers encounter with the Equipment.
We have more than R50 million worth of stock holding of parts available to achieve our objective of satisfied customer’s. maintenance parts for engines, transmissions, spreaders, steering axles, cylinders, etc. We cover the normal supply of equipment accessories in Southern Africa